Partial Refund
January 31, 2024
Make things right faster with partial refunds

Nobody’s perfect—occasionally mistakes are made and refunds owed. With partial refunds, merchants can quickly correct order and billing errors by directly refunding portions of paid invoices to customers. The feature eliminates the tedious two-step “refund and recharge” process, creating a better overall experience for customers and staff. 

Use partial refunds to:

  • Cut time to correct transaction errors 
  • Ensure customers aren’t out-of-pocket the full amount while the refund clears
  • Increase accuracy of business reports

See partial refunds in action:

The partial refunds feature is available now in K-Series. For more information, read the Help Article.