Spotlight of the month:
Lightspeed Benchmarks & Trends has launched in Europe
Know how you stack up against the competition and turn personalized benchmarks into winning strategies with Lightspeed Benchmarks & Trends.
Compare your pricing, sales, and service data to your competitors so you can fine-tune your menu, optimize staffing and prepare for peak periods with confidence.
How to get started:
- Log in to the Back Office with your Lightspeed credentials
- Navigate to Benchmarks & Trends in the menu
Payments: customized receipt template and faster service with Tableside
A fresh look for customized digital receipts
Elevate your customer experience with our new, modernized email receipt template.
Easily customize your email receipts with your logo, business name, guest name, transaction date and receipt amount.
How to get started:
- Log in to the Back Office
- Navigate to Configuration > Printing > Email receipt settings
- Customize your email and preview changes in real time
Enjoy faster service with fewer errors on mobile POS
Boost table turnover and cut costs with Mobile Tap for Tableside. Your staff can now take orders and accept all types of payments (including chip and PIN, cards and digital wallets) directly on their iPhones. Enjoy faster service, fewer errors, PCI compliance and a streamlined setup.
Note: this update is available in the United Kingdom, Belgium and the Netherlands.
Tap to Pay on iPhone is available in Belgium and Luxembourg
With Tap to Pay on iPhone and Lightspeed Tableside, you can accept all types of in-person, contactless payments right on your iPhone—from physical debit and credit cards to Apple Pay and other digital wallets—no extra terminals or hardware required. It’s easy and secure; all you need is an iPhone.
Reporting: analyze your sales data easier
Easily deep-dive into your sales data
Tired of overwhelming and fragmented sales data?
Our new Sales Detail Report consolidates all your key sales insights into a single, clear and customizable view. It’s easy to break down your data by staff, shift, floor plan or payment type so you can spot trends, compare performance and find what’s driving your sales. Plus, it’s easy to customize your reports with filters that allow you to hide certain metrics, select specific date ranges and highlight insights that are most relevant to your business.
To view these reports:
- Log in to the Back Office with your Lightspeed credentials
- Navigate to Reports
- Navigate to the new Sales Report
Back Office: manage discounts with ease
A smarter way to manage discounts
Managing discounts just got easier!
Our Discounts Page has a fresh new look and is easier to use. Now, you can directly manage “Show on order ticket” and “Tax free” settings, plus create manual discounts without old device restrictions (as long as your device runs app version 4.3 or higher). The “Discount on” setting has also been removed, and discounts will apply to both items and orders by default.