by fred | Dec 31, 2021 | Release Notes
This version includes system improvements and updates: [Update] The order list is now customizable. When clicking on ‘filter’ you can choose which columns should be visible. Coming soon we’ll add the ability to change the order and to filter [Update] Confirmation...
by fred | Dec 11, 2021 | Back Office
The Menus feature got a small design update and we added … You can import a menu again. Just click on import and follow the steps! Multi-location businesses will now be able to push a menu to multiple other locations within the business. Check out this video! ...
by fred | Nov 30, 2021 | Release Notes
This version includes system improvements and updates: [Update] We made improvements with our Zettle payments integration for increased stability and support [Bug fix] Customer Facing Display (CFD) update: The CFD now stays linked to the POS, even after a reload from...
by fred | Oct 31, 2021 | Release Notes
This version includes system improvements and updates: [Update] We made improvements with our Yoco payments integration for increased stability and support [Bug fix] The ‘Receipt’-tab on the iPod is available again [Bug fix] We fixed several issues for our sequence...
by fred | Oct 14, 2021 | Order Anywhere
Merchants can now add their social media links to the Order Anywhere footer. Add Facebook, Instagram, Twitter, TikTok, Google, TripAdvisor, and custom URLs to your customer-facing website. Find out what Order Anywhere can do for your business Talk to your...
by fred | Oct 14, 2021 | Order Anywhere
We implemented custom tipping settings in Back office which allows for: Enabling or disabling tip percentages Selecting from 10%, 15%, 20%, 25%, and custom amount options viewable at customer checkout Setting up a default tip percentage Better flexibility with the...
by fred | Sep 30, 2021 | Release Notes
This version includes system improvements and updates: [Update] To improve the user experience of the Order Lists, we added search and sort features to all columns [Update] Orders are now split between Dine-In and Pickup/Delivery for improved navigation [Update] You...
by fred | Sep 29, 2021 | Order Anywhere
We implemented a new pick-up modal for off-premises orders, which will: Enhance user experience with fewer clicks when selecting a time slot Be consistent with the experience of order throttling Enhance and clarify customer experience Find out what Order...
by fred | Sep 25, 2021 | Order Anywhere
Guest checkout data will be remembered if a user navigates away from the checkout page for any reason. We implemented a solution to keep the details within the same session if a guest navigates away from the checkout to the menu. Previously, guest information (name,...
by fred | Sep 20, 2021 | Order Anywhere
To enhance and optimize Order Anywhere Back Office, we made the left navigation menu mobile-friendly. The left bar navigation will retract/collapse when merchants use Order anywhere Back Office on a tablet or mobile device. Find out what Order Anywhere can do for your...
by fred | Sep 15, 2021 | Order Anywhere
We improved the horizontal menu on desktop navigation: when showing many categories, the last categories are grouped under a drop-down menu. Find out what Order Anywhere can do for your business Talk to you Account Manager Learn...
by fred | Sep 13, 2021 | Order Anywhere
Orders is a dedicated overview tab within the Order Anywhere Back Office, enabling merchants to have greater insights into their online orders and better manage future, past and present orders. Key USPs: Manage past, present, and future online orders coming from Order...
by fred | Sep 8, 2021 | Back Office
Changing the Back Office is a huge undertaking that won’t be completed in a month – or even a year. But don’t worry, Back Office 2.0 updates will be released step by step, until the renovation is finished. What does that mean for you? Moving ahead one...
by fred | Aug 31, 2021 | Release Notes
This version includes system improvements and updates: [Update] For improved app handling we increased the tap area on the following buttons: edit “pencil” icon on an item line, actions link for an account, and lock icon for auto-logout [Update] We added a popup modal...
by fred | Aug 30, 2021 | Order Anywhere
We implemented a new footer for Order Anywhere desktop and tablet versions (excludes iPhones) to allow for a better user experience and a dedicated section where we can add valuable data in the future. This first iteration allows you to display business hours,...
by fred | Aug 30, 2021 | Order Anywhere
We created an iPad Pro and iPad Mini version of the consumer platform (ordering site), allowing the site to have an adapted and responsive view instead of using the mobile version/UI for iPads and tablets. This responsiveness allows the menu to have 1, 2, or 3 columns...
by fred | Aug 15, 2021 | POS
K-Series is a fully integrated commerce platform that comes with essentials — such as online ordering, contactless payments and accounting — designed to help you grow your business and provide exceptional customer experiences. We recently launched our most...
by fred | Aug 10, 2021 | Order Anywhere
We implemented order throttling to enable merchants to set up a specific number of orders that they can provide within a timeslot and timeframe. This feature will help merchants plan in advance by being able to meet demand. Merchants can enable this in the Back Office...
by fred | Aug 3, 2021 | Order Anywhere
With this release, we have implemented a logic that will show the items under sub-screens. So far, the system was ignoring any item that was listed under a sub screen level superior or equal to 2. E.g : Main Screen : Wine Sub-screen level 1 (Under Wine) : Red...
by fred | Jul 31, 2021 | Release Notes
This version includes system improvements and updates: [Bug fix] We fixed an issue where it was possible to add items to an account when paying [Bug fix] We fixed issues with the pay at table mode of Payment Sense. The payment will now be stored and closed [Bug fix]...
by fred | Jul 25, 2021 | Order Anywhere
We implemented the ability to recognize orders canceled via the POS. When merchants cancel a paid online order via the POS, we: Cancel the order Send an email to the customer to inform them of the cancelation Refund automatically via Stripe Find out what Order...
by fred | Jul 25, 2021 | Order Anywhere
With this release, Order Anywhere can now handle both tax included and tax excluded accounts. VAT excluded will be successfully added to the total when a customer is ready to pay through the checkout (payment summary section). This amount will also appear in the...
by fred | Jun 18, 2021 | Order Anywhere
We implemented merchant feedback to enable online payment on both account level and profile level. This enables merchants to have multiple payment and profile options. For example, an online profile (“take away” or “off premise”) accepting online payments only and...
by fred | Jun 15, 2021 | Order Anywhere
We implemented a shortcut to preview an ordering site without having to be in the profile page. Find out what Order Anywhere can do for your business Talk to your Account Manager Learn...
by fred | Jun 7, 2021 | Order Anywhere
Under the ordering profiles, we added the ability for the merchant to hide and show the following: Tips for both on-premise and off premise Notes for off-premise (notes are not present on an on-premise profile) By default, both settings listed above are enabled. Find...
by fred | Jun 2, 2021 | Order Anywhere
In-person payments enable merchants to set in-person payments on their ordering profiles to allow their customers to order without a mandatory online payment. Users can now set their ordering profiles as: Online payment In-person payment or; Both Users need to first...
by fred | May 25, 2021 | Order Anywhere
We received great feedback regarding the size and format of the item image for users on desktop. Previously, we used a landscape image that zooms in the base image of the user. Thanks to design, we implemented a new solution: Find out what Order Anywhere can do for...
by fred | May 6, 2021 | Order Anywhere
To enhance the user experience and to align with all Lightspeed product navigation, we implemented a new admin design that updates the main navigation to a side bar. In the updated navigation, the users can find options to edit their payments and opening hours under...
by fred | May 4, 2021 | Order Anywhere
We implemented a QR code generator for off-premise profiles to enable merchants to create QR codes for take-away or Click and collect orders. 433 Users can also generate QR codes to place in strategic business locations like the front door for take-away or share them...
by fred | Apr 20, 2021 | Order Anywhere
Implemented two failed screens to give the consumers more details information on why their order is failing. Failed orders can be for two reasons : The payment was declined: the credit card didn’t have enough funds / the bank refused / CVC was not valid …etc...
by fred | Apr 15, 2021 | Order Anywhere
We added the consumer name and phone number details to the Order Anywhere checkout process so that you can have the name of the consumer as well as the phone number on the ticket printed by the POS and so that you are able to contact the consumer in case of need. Find...
by fred | Apr 10, 2021 | Order Anywhere
We have added an option to customize your hero image. Once the picture uploaded and saved, the image will automatically be updating in your off-premises profiles. More details on the feature : You can drag and drop or browse the image you would like to upload. The...
by fred | Mar 31, 2021 | Order Anywhere
We have added new notifications for the consumer to update him on the status of his order. Order Anywhere therefore can trigger now three types of emails : A confirmation email (which was already existing). A pending order email (which is now triggered in case the POS...
by fred | Mar 31, 2021 | Order Anywhere
We have implemented an order for later option : from now on, when creating an ordering profile, you can define and enable your consumers to place an order up to 7 days in advance. Find out what Order Anywhere can do for your business Talk to your Account Manager Learn...
